Privacy Policy
Last updated: February 15, 2026
Kinetx Co, doing business as KIT (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://getkit.us (the “Site”) and use our services. Please read this policy carefully. By using the Site, you consent to the practices described herein.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide, including:
- Contact information: name, email address, phone number, company name when you submit our contact form or request a quote;
- Service inquiry details: number of locations, service interests, and messages you provide;
- Account information: login credentials if you create an account with us;
- Communications: any correspondence you send to us via email, phone, or through the Site.
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain information, including:
- Device information: browser type and version, operating system, device type, screen resolution;
- Usage data: pages visited, time spent on pages, click patterns, scroll depth, navigation paths;
- Network information: IP address, approximate geographic location, internet service provider;
- Referral data: the website or source that referred you to our Site;
- Session recordings: we may use tools such as Microsoft Clarity to record anonymized user sessions, including mouse movements, clicks, and scrolling behavior, to improve our Site experience.
1.3 Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity. For detailed information about the cookies we use and how to manage your preferences, please see Section 6 (Cookies & Tracking Technologies) below.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Site and Services;
- Respond to your inquiries, process quote requests, and provide customer support;
- Send you service-related communications, including confirmations, technical notices, updates, and security alerts;
- Analyze usage patterns to improve our Site, Services, and user experience;
- Detect, prevent, and address technical issues, fraud, and security threats;
- Comply with legal obligations and enforce our Terms & Conditions;
- With your consent, send marketing communications about our products and services (you may opt out at any time).
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: with third-party vendors who perform services on our behalf (e.g., email delivery, analytics, hosting, payment processing), subject to confidentiality obligations;
- Analytics partners: with analytics services such as Microsoft Clarity, Google Analytics, and similar platforms to help us understand how our Site is used. These partners may collect information sent by your browser, including cookies and your IP address;
- Legal requirements: when required by law, regulation, legal process, or governmental request;
- Protection of rights: to enforce our Terms, protect our rights, privacy, safety, or property, and that of our users or the public;
- Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any business relationship and for a reasonable period thereafter. Analytics data is retained in accordance with the policies of our analytics providers.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you;
- Correction: request correction of inaccurate or incomplete information;
- Deletion: request deletion of your personal information, subject to certain exceptions;
- Portability: request a copy of your data in a structured, machine-readable format;
- Opt-out: opt out of marketing communications at any time;
- Restrict processing: request that we limit how we use your data;
- Withdraw consent: where processing is based on consent, withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].
9. Children's Privacy
Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those of your jurisdiction. By using the Site, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
11. Do Not Track Signals
Some browsers transmit “Do Not Track” (DNT) signals. We currently do not respond to DNT signals. However, you can manage your tracking preferences through our cookie consent banner.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: (877) 743-8548
- Website: https://getkit.us
Please also review our Terms & Conditions which govern your use of the Site and Services.